Q1: What is your terms of payment?

A: 30% deposit in advance, 70% balance pay off before shipment. We'll show you the photos of the products and packages before you pay the balance.

Q2: Operating temperature

A: Discharge: -15--40C，Charge: 0--40CStorage:-15--40C.

Q3: Can you print my logo on the battery cover?

A: Yes, OEM is available, we can print your logo on the battery case, and you can offer your logo.

Q4: How to maintain the battery?

A:The battery should be stored in clean, dry, ventilated, dark environment when not using, keep it after full charge, recharge it every 3 months or 6 months.

Q5: If a battery fails, what will be the indications?

A: 1.Lower performance 2.Low voltage 3.Cannot charge/recharge 4.Swelled container 5.Acid corrosion.

Q6: How can you tell if a battery is good or bad?

A: You should first check the battery for defects such as a broken circuit, a short, or a broken container. If an outward problem is not apparent, then you will have to check the battery's capacity using known measuring techniques to ascertain the problem.

Q7: Why "zero voltage" might happen?

A: Zero voltage means there is a broken circuit. There could be several reasons for a zero voltage state. 

1.There could be a broken electrode column. 

2.Welding defects of the partition.

3.Welding defects of the terminal. 

Q8: What’s kinds of battery will you provide? 

A: We can supply 12v 32ah-220ah battery, both Maintenance Free and Dry Charged.

FAQS